But that only applies if you actually get your food. Even though we paid to reserve a cabana for the day, and there is a specific menu for pool orders, there is still a $10 delivery fee on every order regardless.

Our server also told us this is how we order food now, and to put our cabana number into the message field when we order. Here’s how our experience went: In our cabana is a placard with a QR code to scan and order food. Once she knew we were there it was fine, but then came the terrible food issues.įood by the pool is a joke now. I understand the current situation so I’m pretty forgiving about service in general, but it was 50 mins before our server was informed we were there, and took telling 2 different people over the course of that time. It seems like no one is managing operations for staff so service leaves a lot to be desired.

We weren’t even provided pool chairs to lay in the sun and had to walk around stealing a few (that weren’t broken) for us to use. The amenities are in major need of rehab with the cabana being very stripped down to just a tv in the corner, a mini fridge that barely functions, 2 bench seats and a table. The waterfalls can’t be run without several lifeguards on duty so they’re turned off and the combination leaves the 21+ pool area almost uncomfortably quiet to hangout for the day. Now the entire DJ booth and speaker system is gone and you can only hear the faint sound of music coming from the other pool area.

It had a relaxed, but fun, vibe with either a DJ or just music playing for the area, and a great atmosphere with waterfalls that have a couple spas behind them. I used to love getting a daybed or cabana at the Voo 21+ pool. Make sure you’re aware that no one answers phones, knows what is happening between ordering food at the pool, and their reservation system is totally online and unresponsive to communications. To the extent that it was embarrassing having invited people to a cabana given the disappointing experience. What used to be one of the best kept secrets is now among one of the worst pools to visit out of the major resorts in Vegas.

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